End-to-end customer portal that gives shippers real-time cargo telematics and self-service manifests.

Public freight services portal and authenticated customer consignment tracking engine linking to field trucks.

// QUANTIFIED OPERATIONAL IMPACT

-78%

Call Volume Drop

Live

GPS Tracking

Fleet Trucks

Sub-20ms

Event Sync

THE OPERATIONAL BOTTLENECK

What broke under previous tools

Customers flooded dispatch phone lines daily asking about refrigerated container locations while dispatchers scrambled to radio drivers.

THE ENGINEERED SOLUTION

How reapview bridged the gap

ReapWeb built an enterprise portal where corporate shippers enter consignment codes to see live GPS positions, temperature readings, and estimated delivery windows.

System Specifications

Key Architecture & Delivered Features

Instant consignment tracking lookup by barcode or manifest ID

Customer account dashboard with automated monthly tax invoice downloads

Self-service freight rate calculator and online shipment booking

Direct live bridge to the reapview Dispatch driver fleet app

Architecture Note: PostgreSQL read-replica powering instant public queries without slowing core dispatch.

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