Direct luxury booking engine with sub-second page loads and zero OTA commission fees.
Direct room reservations, real-time availability sync, and concierge service portal replacing high-commission OTA platforms.
// QUANTIFIED OPERATIONAL IMPACT
+40%
Direct Booking Lift
0%
Third-Party Comm.
<20ms
Inventory Sync
2 Weeks
Production Launch
What broke under previous tools
Heritage was losing up to 22% in OTA commissions while front-desk staff struggled with booking calendar sync lags and accidental overbooking.
How reapview bridged the gap
Engineered a bespoke Next.js front-end wired directly to their room inventory database. Guests experience fluid multi-currency booking in under 3 clicks.
System Specifications
Key Architecture & Delivered Features
Real-time room availability calendar with multi-tier pricing
Direct integration with regional payment gateways (ABA KHQR & Cards)
Automated guest confirmation WhatsApp and email dispatch
Staff management portal with live housekeeping status
“Direct bookings increased by 40% in our first quarter. Our front desk staff can manage reservations and availability with instant response and zero lag.”
Sophea Chen
Managing Director, Heritage
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